# Help others check immigration providers

For people who check providers for a family member, a friend or a community group: what the registers prove, where your role stops, how to protect documents and what to do when a check fails.

- Level: Specialist
- Length: 60 minutes
- Exam questions: 10, pass mark 80%, up to 3 attempts
- Certificate: valid for 12 months

## What you will learn

- Explain what a dated register snapshot proves and what it does not prove.
- Keep your role to finding and checking providers, and send case questions to an authorized person.
- Protect another person's documents and personal information while you help.
- Record each check with its source and date.
- Handle a failed check, a wrong listing and suspected fraud with the steps the site's guides give.

## Lessons

1. [What the registers prove and do not prove](https://immigrationhelp.fyi/academy/help-others-check-immigration-providers/what-the-registers-prove-and-do-not.md) (14 minutes)
2. [Stay in your role](https://immigrationhelp.fyi/academy/help-others-check-immigration-providers/stay-in-your-role.md) (14 minutes)
3. [Protect documents and personal information](https://immigrationhelp.fyi/academy/help-others-check-immigration-providers/protect-documents-and-privacy.md) (14 minutes)
4. [When a check fails](https://immigrationhelp.fyi/academy/help-others-check-immigration-providers/when-a-check-fails.md) (15 minutes)

## Questions

### Does this course qualify me to give immigration advice?

No. It is a certificate of completion from this site. It is not a licence, not DOJ recognition or accreditation, and not a legal qualification. The site's guides say only authorized people may give immigration legal advice.

### Can I use the course to check providers for a community group?

The course teaches a checking method. It does not say what your group may or may not do under the law. Ask a licensed lawyer or a DOJ-accredited representative about your group's role.

### What if the register and a provider's website disagree?

Do not pay yet. Ask the provider to explain, check the original register, and tell this site about a wrong listing. Lesson 4 gives the steps.

Also on the [web page](https://immigrationhelp.fyi/academy/help-others-check-immigration-providers).

> Beware of immigration fraud: a 'notario' or immigration consultant is not a lawyer and cannot represent you.